Ludowici, a leading manufacturer of terracotta roofing, cladding, and flooring products, is seeking a full-time Product Technical Services Architect to support the company’s continued success and growth. This role is critical in our operations, ensuring accurate and timely technical support, tile design/detailing, fabrication drawings, and material estimates for our sales team, customers, and production team—all while adhering to company standards and procedures.

At Ludowici, we foster a collaborative, team-oriented environment where open communication and the sharing of expertise are encouraged. The ideal candidate should understand commercial, institutional, and residential construction drawings, specifications, and processes. Learn more about our company at www.ludowici.com.

Key Responsibilities

• Prepare detailed material estimates for roofing, wall cladding, flooring and related materials
• Develop designs and details for project specific conditions
• Create fabrication drawings for custom project requirements
• Develop formal pricing proposals based on component-based material takeoffs
• Review project plans, specifications, and designs with Sales and Project Management teams, identifying potential challenges.
• Utilize knowledge of roof, all, and floor assembly construction to perform takeoffs and create sales quotes
• Ensure sales quotes clearly define the scope of the work
• Collaborate with production, technical, sales and services departments to ensure comprehensive material proposals
• Validate material takeoffs and proposals prepared by others for accuracy and completeness
• Generate submittal drawings for custom parts requiring customer approval.
• Provide Technical services for all Ludowici products
• Maintain and update estimation tools, forms, policies and procedures.
• Communicate with sales representatives, building owners, contractors, and architects regarding technical details, product installation, and pricing.
• Assist in contractor training by presenting details and facilitating hands-on training sessions.
• Support the Director of Technical Services in maintaining accurate product documentation.
• Communicate with sales representatives, building owners, contractors, and architects regarding technical details, product installation, and pricing.
• Assist in contractor training by presenting details and facilitating hands-on training sessions.

Preferred Qualifications

• 8-15 years of experience in a technical advisory and/or estimating role within the building materials or construction industry.
• Strong verbal and written communication skills.
• Experience with Salesforce CRM and Dynamics 365
• Proficiency in SolidWorks, AutoCAD, and/or Revit
• Familiarity with 3D Scanning, 3D printing technologies, materials, troubleshooting, and application in a manufacturing process.
• Familiarity with Plan Swift estimating software Experience with steep-slope roofing, wall cladding, and flooring estimates is beneficial.
• Experience with clay extrusion and pressing operations as it pertains to product development
• Experience with clay kiln firing characteristics as it pertains to product development.

Required Qualifications

• Associate or Bachelor’s degree in Construction Management, Engineering (Mechanical, Industrial, Ceramic), Architecture, Drafting, or a related technical field
• Ability to read and interpret construction documents, including architectural and structural drawings.
• Experience with drawing software
• Ability to immerse oneself in product and manufacturing processes and gain the knowledge to assume key responsibilities quickly.
• Experience with computer-based estimating software.
• Strong organizational skills and a self-motivated personality.
• Ability to develop, assemble, and issue material bid/quote documents in response to customer and sales team requests.
• Experience in pre-construction services and/or estimating in commercial or residential construction.
• Proficiency in Microsoft Office, particularly Excel and Word.
• Ability to build and maintain strong relationships with sales reps, showroom teams, suppliers, and customers.
• Willingness to work extra hours as needed to meet business demands.
• Strong attention to detail and accuracy.
• A positive self-starter with a team-oriented attitude and commitment to supporting customers, sales teams, and colleagues.
• Strong Math and problem solving skills

Job Details

• Job Type: Full-time
• Benefits: Health, dental, vision, 401(k), paid vacation, and holidays.
• Locations:
  • Columbus, OH (Eastside preferred)
  • New Lexington, OH
  • Dallas, TX
  • Atlanta, GA
  • Other locations may be considered based on candidate experience.
• Travel: Occasional travel may be required.

Interested candidates should submit a resume and cover letter detailing their relevant experience to ann.hankinson@ludowici.com

Ludowici Roof Tile is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.